Shipping & Delivery

Each order with cash on delivery is executed only after telephone confirmation and given the availability of the products in the time period described below.

From the moment the cooperating courier or transport company receives each package, artistishop bears no responsibility for any delays that may occur until the delivery of the package to the final recipient (Strikes, weather conditions, holidays, force majeure, etc.).

The shipment number indicated on the relevant document of the cooperating courier company is made known to the customer (via email or SMS) shortly after the receipt of the package by the employee of the cooperating courier company, which proves the timely execution of the order on our part. For the above reasons, artistishop is committed exclusively and only to the timely dispatch of the packages and not to the final delivery time of the package by the respective courier company.

Average delivery time except for unforeseen circumstances is > Delivery in 1-2 business days throughout Greece (remote areas and islands depend on the local courier network).

The goods, after being shipped by our company, travel exclusively and solely at the customer's risk. This means that the customer should under no circumstances receive a package from the carrier that has obvious external damage due to transport.

You can receive the products you ordered from our store if you are on the island of Samos, in Vathy, Samos or at the store located in Pythagoreio, Samos - after first contacting our company's sales department to confirm the availability of the products in your order. Contact number 2273027588.

The opening hours of the physical store are from 9:00 to 14:00 Monday - Saturday and afternoons Tuesday Thursday Friday 17:30 - 20:30 except Sundays and holidays.

The courier companies with which artistishop collaborates are Geniki Takhydromiki and ACS courier.

Shipping costs

The shipping costs are as follows:

Orders up to €59 are charged with €3 shipping

Cash on delivery courier costs €2

Orders over €59 on new collection items come with FREE shipping throughout Greece

Orders with discounted items/offers are charged €3 shipping. Discounted items/offers are eligible for free shipping with purchases over €100.

Orders to abroad have different shipping costs depending on the destination

Outside Greece, orders are shipped with DHL. Free shipping for orders over €200 (depending on country). Refunds not considered / prices are for 1 kg (if more you will be charged extra).

Orders are shipped from Monday to Friday until 14:00 and on Saturday at 13:00, excluding holidays. If an order is placed after the above shipping time, it is shipped the next business day.

For all orders where the "bank deposit" payment method has been selected, when the ebanking transfer is made, the customer can inform about the completion of the transfer of the amount either by phone, by e-mail, or by a message on social media. As a justification for the deposit, simply state the order number placed by the customer or his name.

For all orders placed with the "Credit Card" payment method, the shipment is made immediately and by priority.

There is no Cash on Delivery option for discounted items and promotional items.

If the recipient's address is in a remote area at the courier's discretion, the parcel remains at the courier's reception.